Property Partner Incentives Guidelines
The HomeNow Indy Initiative's Housing Acquisition team (HAT) manages the centralized landlord engagement services, designed to support housing programs in the Indianapolis, Continuum of Care (COC). Operated by RDOOR Housing Corporation, HAT collaborates with property owners and operators to become active partners in solving homelessness. HAT works as the first-ever centralized network for property owners and managers in Indianapolis, and offers resources and risk mitigation services to help you maintain profitable and well-managed properties. By participating, property owners can provide safe and stable housing for those in need while protecting their investments.
HomeNow Indy’s Property Partner Incentives empower you to rent confidently to participants in supportive housing programs. These funds help keep your property well-maintained while minimizing your financial risks and a thank you for your support. They ensure your investment works for you as you contribute to building a community where everyone has a place to call home. Together, we can build a stronger, more inclusive community while ensuring your properties thrive.
Unit Hold Fees
HomeNow Indy offers Unit Hold Fees to property partners who agree to temporarily
reserve a unit for a prospective HomeNow Indy participant. These funds are designed to
help offset potential vacancy loss while expanding housing opportunities for individuals
participating in the HomeNow Indy program. Please view attachment below for additional details.
Sign-on Bonus
HomeNow Indy offers a one-time $300 Landlord Sign-On Bonus to encourage new property partners to participate in the Indianapolis Continuum of Care (Indy CoC) housing programs. This incentive supports our shared goal of expanding housing opportunities and reducing homelessness in Indianapolis. Please view attachment below for additional details.
Risk Mitigation Reimbursement Process
Dependent upon funding availability units rented through the consortium of agencies working under HomeNow Indy are eligible to receive support if damages or vacancy loss at move out is determined to be in excess of the security deposit held. Requests will only be considered if submitted within 60 days of move-out.
Move-Out Inspections
When a tenant vacates the unit, the owner or operator must notify HomeNow immediately. HomeNow may request a move-out inspection to be completed within two business days of being notified that the Property Partner has regained possession. HomeNow's inspections team may schedule and complete the inspection upon notice. The property owner or operator then has 60 calendar days to submit a Damage Claim and Vacancy Loss Worksheet. Claims should be emailed to HAT@rdoor.org for reimbursement consideration.
Damage Claims and Vacancy Loss
HomeNow provides damage claim reimbursements through LEI Flexible Funding. Dependent upon funding availability requests may be eligible to receive up-to $2,000 per household. All damages must be documented during a move-out inspection by the Property Partner or a Housing Acquisition Team member. Claims cannot be processed without an inspection. Qualifying expenses include tenant-caused damages beyond normal wear and tear or costs for replacing or repairing appliances, flooring, or other assets will be reimbursed at pro-rated industry-standard rates. Additional eligible expenses include extra cleaning fees, legal fees, and rental arrears. Vacancy Loss is paid for the number of days the unit remains vacant beyond the last day of the month that the Tenant vacated, at a prorated rate from the first day of that month to the day of the next lease not to exceed $2,000 per household maximum.
To receive the Damage Claim and Vacancy loss request for please email HAT@rdoor.org.